FAIR To the questions
What do I have in my bag?
You don't need much, the essentials are in your cabin!
We recommend that you pack in your (small) bag:
- Clothes adapted to the season
- Slippers for maximum comfort
- Of Slides to access your Nordic bath
- A laptop to capture your wonderful moments
- A swimsuit for the cabins with Nordic bath
Towels, sheets, shower gel, shampoo, coffee and tea are provided.
What are the arrival and departure times?
The keys are handed over from 4 p.m. and until 6 p.m.. If you plan to arrive after 6 p.m., please let us know your time slot so that we can organize your arrival in the best conditions.
When you leave, the keys are returned at 11 am At the latest (13:00 for the brunch option with late departure). It is possible to stroll around the estate outside of arrival and departure times.
Is it possible to come by train?
You can definitely come by train, to find out more, go to our page”Contact & access“.
What are the payment methods?
When booking on our website, you can choose from:
- Instant and secure payment by bank card
- One payment by Check or vacation vouchers
- One bank transfer (the transfer fees will be at your expense).
Payment must be recorded within 15 days of making the reservation. If this is not the case, the reservation will unfortunately be cancelled.
We ask you to pay for your entire stay before your arrival in order to validate your reservation.
The date I want is no longer available
More availability on the date you want? Do not hesitate to send us an email at reservation@cabanesdesgrandsreflets.com to be on our waiting list.
How to give an overnight stay in the form of a gift voucher?
See you here, select the cabin of your choice, and follow the procedure. You will quickly receive your gift voucher ready to give and valid for life.
How do I make a reservation?
To make a reservation, Go to the “” buttonreserving“at the top right of your screen, which will redirect you to our online reservation system. Our availability calendar is always up to date.
Am I safe?
The estate is a protected wilderness, with animals and insects. The cabins welcome you safely, to make the most of them. In case of emergency, you can contact us 24 hours a day via a special number.
Can I Bring a Baby?
- If your baby is not walking yet: You can book some of our duo cabins and bring an umbrella bed. To check that the cabin of your choice is accessible with a baby, do not hesitate to ask our reservation agent at reservation@cabanesdesgrandsreflets.com
- If your baby is walking: We invite you to book one of our family cabins, which are especially safe for children.
I am pregnant, can I come to a cabin and enjoy the Nordic bath?
It may not be recommended to access some cabins when you are pregnant. To do this, do not hesitate to contact us so that our team can best advise you. La Bathing in the Nordic baths is unfortunately strongly discouraged for pregnant women due to the temperature of the baths.
Swimming and fires
Bathing is forbidden and it is not allowed to have barbecues or fires on the estate. It is also Forbidden to use any other flame-burning object than the equipment we provide you. Thanks in advance for your understanding!
Who can't swim in the hot tub?
- Bathing in the Nordic baths is unfortunately strongly discouraged for pregnant women. due to the temperature of the baths.
- Children under 6 : Bathing children in the Nordic bath is under the sole responsibility of their parents or carers. We do not recommend swimming for children under 6 years of age due to the temperature of the hot tubs.
What is the temperature of the hot tub?
The temperature of the hot tub is included between 35 and 40°. In fact, the temperature of the baths can vary according to the seasons in order to guarantee you the most comfortable swim.
How do I use the Nordic bath?
The heated Nordic bath works automatically, it will already be hot when you arrive.
How is hot tub water treated?
Our Nordic baths offered by Altipure are equipped with the innovative Ultra Bio Ozone technology. Thanks to their ecological treatment and filtration system, we do not use no chemicals.
Is there a wifi connection?
The cabins are not equipped with wifi. It's time to disconnect and give yourself a moment out of time to escape from your daily routine.
Are the cabins heated?
- Spa cabins: One electric heating is available.
- Cabins without spa: One Auxiliary heating is available in low season (March, April, October and November). However, we ask you to turn them off at night. Bring clothes adapted to seasonal temperatures, and slippers!
Are animals allowed?
The Harmonia, Eldorado and Discovery huts can now accommodate a dog with a supplement of €25 per night to be paid on site. The service includes a candy and a waste bag as well as the loan of bowls, a mat and a towel on request. In case of damage during the stay, additional costs may be deducted from the deposit. Dogs must be kept on a leash throughout the domain and are not allowed in other huts.
How do you put luggage in the cabins?
The rope by which we deliver the packed lunches also makes it possible to Assemble your luggage. That's why you need to charge them as little as possible.
How do dry toilets work?
A little bit of sawdust and you're done! Dry toilets are part of this new experience!
How is the bedding?
The double beds measure 160 x 200 cm (23 cm thick) and the single beds are 90 x 190 cm. They are all equipped with pillows and duvets. Bed and bath sheets are provided. Everything is provided for a cozy and comfortable stay!
Can I charge my electric car on site?
We have 2 electric charging stations on the estate, at the parking level. The cost of recharging is €0.60 upon connection and €0.40 per Kwh started.
Are the huts close to each other?
All the huts have been designed Without vis a vis from one to the other. A distance of at least 80 meters separates them.
They are located in the heart of a natural, wild, wooded and lake area. When traveling and walking, please respect the calm of the site. Upon arrival, we will give you a map showing you the paths and walking trails.
Is it possible to park on the estate?
We have a free parking at the entrance of the domain, on which we invite you to park. Car traffic is not allowed within the grounds of the estate, but your cabin is accessible on foot or by electric cart with our team if necessary.
Can we bring our own food?
In fact, you can bring a cold meal to enjoy in your cabin. On the other hand, there is nothing on site to warm it up.
Is breakfast included?
Breakfast is always included in the rates of our cabins.
Is there a grocery store on site?
We have a Coucoo store at the reception of the huts. You can find a selection of food (aperitif cakes...) and drinks (beers, wines...) from our local producers, as well as other items (raclette machine, soaps, games...).